Our policy lasts 15 days. If 15 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached.

ADDITIONAL NON-RETURNABLE ITEMS
Gift cards

To complete your return, we require a receipt or proof of purchase.

CUSTOM ORDERS
All custom and made-to-order items are final sale. No changes, exchanges, or refunds can be made once an order has been submitted. Upon delivery, customers have a one (1) week period to review their order. After this period, the order will be considered accepted and confirmed.

REFUNDS
Once your return is received and inspected, we will notify you via email that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days.

LATE OR MISSING REFUNDS
If you haven’t received your refund yet, please first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at courtcollectiveathletics@gmail.com

SALE ITEMS
Only regular priced items may be refunded. Sale or discounted items are final sale and cannot be refunded.

PRE-ORDER ITEMS
All pre-order purchases are final and cannot be cancelled or modified prior to shipment.
We do not offer refunds on pre-order items. However, once received, they may be eligible for exchange or store credit, subject to approval.

EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at courtcollectiveathletics@gmail.com

GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you will receive a store credit for the value of your return. Once the returned item is received, a gift certificate will be issued.

SHIPPING
To initiate a return, please contact us at courtcollectiveathletics@gmail.com

Customers are responsible for all return shipping costs. Shipping fees are non-refundable.
Depending on your location, the time it may take for your exchanged product to reach you may vary.

We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.